Refund policy

BABECUTE REFUND POLICY

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

RETURN ELIGIBILITY

To be eligible for a return, your item must be in the same condition in which you received it, unused, and in its original packaging. You will also need your receipt or proof of purchase.

HOW TO START A RETURN

To request a return, contact us at nicolasbabecute@gmail.com and include your order number and the reason for your request.

If your return is accepted, we will provide a return shipping label and instructions on how to send your package. Items sent back without first requesting and receiving return authorization will not be accepted.

Approved returns must be sent to:

Babecute Returns - CCH139433
2323 NW 82nd Ave
Ste 110 CCH139433
Doral, FL 33122-1512
United States

Please do not send a return to the original sender address, a supplier warehouse, or the address above without first receiving return authorization from us.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or incorrect. Include your order number and clear photos or video of the issue so we can evaluate it and make it right.

EXCEPTIONS AND NON-RETURNABLE ITEMS

Certain types of items cannot be returned, including perishable goods, custom or personalized products, personal-care goods, hazardous materials, flammable liquids, and gases. We also do not accept returns on sale items or gift cards.

Please contact us if you have questions about whether your specific item is eligible for return.

EXCHANGES

The fastest way to receive a different item is to return the item you have. Once the return is accepted, place a separate order for the new item.

REFUNDS

We will notify you after we receive and inspect your return and let you know whether the refund has been approved. If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please remember that your bank or credit card company may need additional time to process and post the refund. If more than 15 business days have passed since we approved your refund, contact us at nicolasbabecute@gmail.com.

CONTACT

For any questions about returns or refunds, contact us at nicolasbabecute@gmail.com.